LEGAL NOTICE / IMPRINT

Operator of this Website

DOX Lanta Co., Ltd.

Hotel · Restaurant · Bar

1006 Moo 2

Saladan, Koh Lanta

Krabi, Thailand

Company Registration No.: 0815562000795

Authorized Representative

Sven Schmitz

Owner · General Manager

Contact

Phone: +66 6 5513 1216

Email: hello(AT)dox-kohlanta.com

Website: dox-kohlanta.com

Website Content

The content of this website is provided by DOX Lanta Co., Ltd. for general information about our hotel, restaurant, bar, services and offers.

We make reasonable efforts to ensure that the information provided on this website is accurate and up to date. However, information such as availability, rates, opening hours, services and offers may change.

The information and conditions displayed during the booking process and confirmed in the guest’s booking confirmation apply to individual reservations.

External Links

This website may contain links to websites or services operated by third parties.

DOX Lanta Co., Ltd. does not control third-party websites and is not responsible for their content, availability or privacy practices.

Visitors should review the applicable terms and privacy policies of third-party services before using them.

Copyright

Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, design elements and other materials, is owned by or licensed to DOX Lanta Co., Ltd.

Content may not be reproduced, distributed, modified or commercially used without prior permission, except where permitted by applicable law.

Contact for Legal Matters

For questions concerning this website or its content, please contact:

DOX Lanta Co., Ltd.

Email: hello(AT)dox-kohlanta.com

PRIVACY POLICY

DOX Lanta Co., Ltd.

Last updated: [10 / 2026]

DOX Lanta Co., Ltd. respects the privacy of our guests, website visitors and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store and disclose personal information in connection with our hotel, restaurant, bar, website, reservations and related services.

1. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

The operator responsible for the processing of personal data described in this Privacy Policy is:

DOX Lanta Co., Ltd.

1006 Moo 2

Saladan, Koh Lanta

Krabi, Thailand

Company Registration No.: 0815562000795

Email: hello@dox-kohlanta.com

Phone: +66 6 5513 1216

Website: dox-kohlanta.com

2. PERSONAL INFORMATION WE MAY COLLECT

Depending on how you interact with DOX, we may collect information including:

your first and last name;
email address;
telephone number;
postal address and country of residence;
reservation and accommodation details;
arrival and departure dates;
number of guests;
communications and special requests relating to your reservation;
identification or passport information where required for guest registration or by applicable law;
information relating to purchases or services used during your stay;
correspondence sent to us by email, through our website or through a booking service;
technical information relating to the use of our website or online booking service, where applicable; and
other information you voluntarily provide to us.

DOX is an adults-only property and does not knowingly accept accommodation reservations for guests under 18 years of age.

3. HOW WE COLLECT PERSONAL INFORMATION

We may receive personal information:

directly from you;
when you contact us by email, telephone or through our website;
when you make a direct reservation;
through our online booking engine;
through online travel agencies and other booking partners;
when you check in or stay at DOX;
when you use our hotel, restaurant, bar or related services; and
through service providers acting on our behalf.

4. PURPOSES OF PROCESSING

We may process personal information where necessary to:

receive, administer and confirm reservations;
provide accommodation and other requested services;
communicate with guests before, during and after their stay;
process cancellations, changes and no-shows;
manage guest registration and check-in;
respond to enquiries and requests;
provide restaurant, bar and other hospitality services;
maintain operational and accounting records;
protect our guests, employees, property and systems;
prevent or investigate fraud, misuse or security incidents;
comply with legal, regulatory, tax, accounting, immigration, registration or other applicable requirements; and
establish, exercise or defend legal claims where necessary.

Where required by applicable law, we will rely on an appropriate legal basis for processing personal information.

5. ONLINE RESERVATIONS AND CLOUDBEDS

DOX uses Cloudbeds as a hospitality management and online reservation technology provider.

When you make an online reservation, personal information necessary to manage your booking may be collected and processed through the Cloudbeds platform.

This information may include your name, contact information, address, reservation details, stay information and other information you provide during the booking process.

Cloudbeds processes certain guest information on behalf of DOX in connection with the provision of its hospitality technology services.

Cloudbeds and its authorized service providers may process information in countries outside Thailand. Appropriate contractual, technical and organizational measures may be used where required by applicable data protection law.

For information about Cloudbeds’ own privacy practices, please refer to the privacy information provided by Cloudbeds.

6. PAYMENT INFORMATION

DOX is a cash-only property for payments made at the hotel.

Credit and debit cards are not accepted for payments made directly at the property.

If an online reservation or a particular booking service offers or requires an advance payment, deposit or other online payment arrangement, the applicable payment terms and the responsible payment service will be disclosed during the booking process.

Where a third-party payment service processes a payment, that provider may process personal and financial information under its own privacy and security requirements.

DOX does not intentionally collect or store full payment-card information unless this is necessary and permitted through an authorized reservation or payment system.

7. ONLINE TRAVEL AGENCIES AND OTHER BOOKING PARTNERS

If you make a reservation through an online travel agency or another third-party booking platform, that provider may independently collect and process your personal information.

The provider may then share information required to administer your reservation with DOX and our hospitality systems.

The third-party provider’s own privacy policy also applies to its processing of your information.

8. SHARING OF PERSONAL INFORMATION

We do not sell guest personal information.

We may disclose personal information where reasonably necessary to:

hospitality technology providers such as Cloudbeds;
website and IT service providers;
booking platforms and travel partners;
professional advisers, accountants or auditors;
government authorities, law enforcement agencies or regulatory bodies where required by law; and
other service providers necessary for the operation of DOX.

Service providers acting on our behalf should only receive information reasonably necessary to perform their services and are expected to handle personal information appropriately.

9. INTERNATIONAL DATA TRANSFERS

Some of our technology providers and their service providers may operate or store information outside Thailand.

As a result, personal information may be processed in countries with data protection laws different from those of your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal, accounting, tax, operational and regulatory requirements.

Different retention periods may apply to different categories of information.

When personal information is no longer reasonably required, it may be securely deleted, anonymized or otherwise disposed of in accordance with applicable requirements.

11. DATA SECURITY

DOX takes reasonable organizational and technical measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

However, no method of electronic transmission or storage can guarantee absolute security.

12. YOUR PRIVACY RIGHTS

Depending on the law applicable to you and the circumstances of the processing, you may have rights relating to your personal information.

These may include the right to:

request access to personal information held about you;
request correction of inaccurate or incomplete information;
request deletion of personal information in certain circumstances;
object to or request restriction of certain processing;
withdraw consent where processing is based on consent;
request transfer of certain information where applicable; and
lodge a complaint with an appropriate data protection authority.

These rights may be subject to exceptions and limitations under applicable law.

To make a privacy request, please contact:

hello@dox-kohlanta.com

We may need to verify your identity before responding to a request.

13. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies necessary for the operation, security and functionality of the website and online booking services.

Additional analytics, advertising, social media or third-party technologies will be described in our Cookie Policy where applicable.

Where consent is legally required before using non-essential cookies or similar technologies, such technologies should only be activated after the appropriate consent has been obtained.

14. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, booking platforms, social media services or other external services.

DOX is not responsible for the privacy practices of third-party websites.

We recommend reviewing the privacy policy of any third-party service you choose to use.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our services, technology providers, business practices or legal requirements change.

The current version will be published on our website together with its latest revision date.

16. CONTACT

For questions about this Privacy Policy or the processing of your personal information, please contact:

DOX Lanta Co., Ltd.

1006 Moo 2

Saladan, Koh Lanta

Krabi, Thailand

Company Registration No.: 0815562000795

Email: hello(AT)dox-kohlanta.com

Phone: +66 6 5513 1216

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